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Free AUS Shipping on all orders over $80; applies at checkout!

Ethically made
+ sourced

Nickle-free
+ hypoallergenic

Delivery Policy

Delivery Policy

 1. General Information

All orders are subject to product availability. If an item is not in stock when you place your order, we will notify you and refund you the total amount of your order using the original payment method. 

 

2. Delivery Location

Items on our website are only available for delivery to addresses in Australia. Any shipments outside of Australia are not available at this time.

 

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

 

Unless there are exceptional circumstances, we make every effort to fulfil your order within ten [10] business days of the date of your order. Business days mean Monday to Friday, except holidays.

Please note we do not ship on [Sundays].

 

The delivery date may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments if required by the Seller at no additional cost to the Buyer.

 

4. Delivery Instructions

[You can provide special delivery instructions on the check-out page of our website.]

 

5. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To determine how much your order will cost, add the items you want to purchase to your cart and proceed to the check-out page. Once at the check-out screen, shipping charges will be displayed.

 

Additional shipping charges may apply to remote areas or large or heavy items. You will be advised of any charges on the check-out page.

 

Sales tax is charged according to the province or territory to which the item is shipped.

 

6. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at info@bowerbirdjewels.com.au 

 

7. Questions

If you have any questions about the delivery and shipment or your order, please get in touch with us at info@bowerbirdjewels.com.au